1. Acceptance

By accessing or using the Site, you agree to these Terms of Use and our other policies linked here (together, the “Terms”). If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old or have parental consent to place an order.

3. Services

We curate and sell mystery gift boxes and related items. We may update, pause, or discontinue products at any time.

4. Accounts

You’re responsible for safeguarding your account credentials and for all activity under your account.

5. Orders & Acceptance

Your order is an offer to buy. We may accept or reject any order (e.g., stock, address issues, payment authorization). Order confirmation emails acknowledge receipt, not acceptance. Acceptance occurs when we ship.

6. Pricing, Currency & Taxes

Prices are shown in AED unless stated otherwise and may change without notice. Prices exclude shipping and applicable taxes/duties unless indicated. International recipients are responsible for customs/duties.

7. Payments

We accept the payment methods shown at checkout (e.g., cards, local gateways). By paying, you represent you’re authorized to use the method and the funds are available. Chargebacks may result in account suspension.

8. Product Info & Substitutions

Images are illustrative. Contents vary by curation. We may substitute items of equal or greater value to meet timelines, inventory, or recipient constraints (e.g., allergies/age appropriateness).

9. Personalisation & Appropriateness

Personalized or perishable items may be non-returnable (see Returns Policy). Some items may be age-restricted; by ordering, you confirm legal eligibility.

10. Shipping & Risk of Loss

See Shipping Policy. Risk passes on delivery to the address you provide. Incorrect addresses or missed deliveries may incur re-shipping fees.

11. Returns & Refunds

See Returns & Refunds Policy for conditions, timelines, and exclusions.

12. User Content (Reviews, Photos)

You grant Ajib Box a non-exclusive, worldwide, royalty-free license to use content you submit (e.g., reviews) for marketing, in accordance with the Privacy Policy.

13. Prohibited Uses

No unlawful, harmful, or abusive use; no scraping; no interfering with Site security or operations.

14. Intellectual Property

All content (logo, graphics, text, product curation) is owned by Ajib Box or its licensors and protected by IP laws. You may not copy or exploit without permission.

15. Third-Party Links

We aren’t responsible for third-party sites or services.

16. Disclaimer; Limitation of Liability

To the maximum extent permitted by law, the Site and products are provided “as is”. We disclaim all warranties. Ajib Box shall not be liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the order giving rise to the claim.

17. Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or misuse of the Site.

18. Governing Law & Disputes

These Terms are governed by the laws of the United Arab Emirates. Courts of Dubai (UAE) shall have exclusive jurisdiction.

19. Changes

We may update these Terms at any time by posting a new version on the Site with a new effective date.

20. Contact

Questions: info@ajibbox.com