1. Scope

This policy explains how we collect, use, disclose, and protect your personal data when you use our Site, purchase products, or interact with us.

2. What We Collect

• Identity & contact: name, email, phone, addresses (billing, shipping), recipient’s name if you gift.

• Order & payment: order details, transaction totals, masked card info via our payment processor.

• Preferences: occasion, interests for curation (optional).

• Technical: IP, device info, cookies, analytics data.

• Communications: emails, chat messages, reviews.

3. Why We Use Your Data (Legal Bases)

• Perform a contract: process orders, deliver products, customer support.

• Legitimate interests: improve services, prevent fraud, personalize boxes, marketing to existing customers.

• Consent: email/SMS marketing where required; optional data like interests.

• Legal obligations: tax, accounting, compliance.

4. Sharing

We share data with:

• Payment processors & banks (secure payments),

• Logistics & couriers (delivery),

• IT & analytics providers (hosting, email, web analytics),

• Professional advisers (legal/accounting),

• Authorities when required by law.
  We do not sell personal data.

5. International Transfers

Your data may be processed outside your country. We apply safeguards consistent with UAE PDPL and, where relevant, GDPR (e.g., contractual protections).

6. Retention

We keep data as long as necessary for the purposes above—typically: orders (7 years for accounting), marketing until you opt out, and cookies per their lifetimes.

7. Your Rights

Subject to law, you may request access, correction, deletion, restriction, portability, or objection to processing. You can withdraw consent at any time for consent-based processing. Email: info@ajibbox.com.

8. Marketing Choices

You can unsubscribe from marketing at any time via the link in our emails or by contacting us.

9. Cookies & Tracking

See Cookie Policy for details and how to manage preferences.

10. Minors

We don’t knowingly collect data from children under 13 (or relevant local age). If you believe we have, contact us to delete it.

11. Security

We use administrative, technical, and physical safeguards. No method is 100% secure; help protect your account with strong passwords.

12. Changes

We’ll post updates on this page with a new effective date.

13. Contact

Privacy queries: info@ajibbox.com